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1. Referensservice + Internet = Sant? Bibliotekariers tankar kring användandet av Internet under referensservicen.
Magister-uppsats, Högskolan i Borås/Institutionen Biblioteks- och informationsvetenskap / BibliotekshögskolanSammanfattning : The aim of this master thesis is to investigate the design of the reference service and its development that Internet has caused in college/university libraries when it comes to the service provided to the user. I want to examine the quality of this development from the view of the librarians, and also investigate their attitude and how they deal with this development. LÄS MER
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