Sökning: "store satisfaction"

Visar resultat 6 - 10 av 91 uppsatser innehållade orden store satisfaction.

  1. 6. Leder kompensation för servicefel till olika grad av kundnöjdhet beroende på hur kompensationen uttrycks? En enhetseffekt i dagligvaruhandeln

    Kandidat-uppsats, Högskolan i Gävle/Företagsekonomi

    Författare :Bayan Alkhalaf; Katja Åberg; [2023]
    Nyckelord :Anchoring effect; unit effect; service recovery; service recovery paradox; service failure; cognitive bias.;

    Sammanfattning : Title: Does compensation after service failure lead to different levels of customersatisfaction depending on how the compensation is expressed? A unit effect in the grocery store context. Aim: In case of service failure, companies must recover the service to regain customer satisfaction. How compensation is expressed, e.g. LÄS MER

  3. 7. Customer trust in connection with anew method of vertical farming: instore farming : A quantitative analysis in Sweden.

    Magister-uppsats, Jönköping University/HLK, Globala studier

    Författare :Müller Dominika Emília; [2023]
    Nyckelord :;

    Sammanfattning : In a world where food security is always a topic and an important factor which is involved bygovernments, international organizations and other stakeholders, it is important to talk aboutfood production. As it seems there is a need for sustainable agricultural methods to relieve thetension which is on the unsustainable conventional farming methods. LÄS MER

  4. 8. Augmented Reality in Video Commerce : Affordances and Limitations of Virtual Try-On Technology For Luxury Beauty Consumption.

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Amel Vendela Björkbom; [2023]
    Nyckelord :Virtual Try-On; Augmented Reality; Luxury Retail; Beauty sector; Video Commerce; Online shopping; Customer service; Luxury service; Lyxkonsumtion; Kosmetik; E-Handel; Kundervice; Virtuell Teknik;

    Sammanfattning : Providing personalized and exclusive services to customers has traditionally relied on in-person interactions between employees and customers. This paper explores video commerce supported by virtual try-On (VTO) technology for personalized and exclusive shopping experiences in the digital environment. LÄS MER

  5. 9. A new framework for analysing personal and professional manager-employee relationships in small retail organisations

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Monika Profus; Márk Csontos; [2023]
    Nyckelord :Employee retention; Leadership styles; Personal relationships; Professional relationships;

    Sammanfattning : Humans being social in nature naturally forms relationships. What kind of relationship a workplace has differs partly on the characteristics of the group but also on the leadership style. LÄS MER

  7. 10. Sorting the Assortment: An Experimental Study of How the Sorting of Products Affects Consumers' Behavior and Experience in Online Grocery Stores

    C-uppsats, Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Författare :Linn Lindgren; Tilde Ivedal; [2022]
    Nyckelord :Visual merchandising; Consumer behavior; Online retailing; Online grocery shopping; Product sorting;

    Sammanfattning : Online grocery shopping is becoming increasingly popular and more information is needed in the field to help guide retailers in marketing and visual merchandising online. This study examines how findings from prior research in physical stores apply in the new digital format. LÄS MER