En kvalitativ undersökning om hur socialsekreterare arbetar med bedömningar av stöd inom äldreomsorgen

Sammanfattning: The goal of this study was to see how care managers take care of the elders and how they supply to their needs. We gathered our data from five semi-structured interviews. All the participating care managers work in Stockholm. The material from the interviews were analyzed using Maslow's hierarchy of needs, Clayton Alderfer's needs hierarchy and the theoretical concept empowerment. We divided all the data into four different categories; needs, the law, guidelines and economy. The results provide knowledge about how caretakers work in Swedish old age care. The results indicate that the caretakers were caught between catering to the needs of the patients and the demands of the organization, which includes the economy. The needs of the elderly had an impact on the law and the guidelines. It also had an impact on how the law was superior to guidelines. Based on the study we could also see differences on how care managers use the guidelines. Some used them to avoid responsibility while others used them as a guide in their work.