Sökning: "Zilan Huang"
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1. Motivation of seasonal front-line workers A study at Gröna Lund’s Tivoli
D-uppsats, Göteborgs universitet/Graduate Business SchoolSammanfattning : The front-line workers have an important role in the service delivery, in order to provide good service quality. What workers experience in their work will transmit to the customers and affect the experience of customers. LÄS MER
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