Sökning: "churn"

Visar resultat 11 - 15 av 95 uppsatser innehållade ordet churn.

1. 11. Can Developer Data Predict Vulnerabilities? : Examining Developer and Vulnerability Correlation in the Kibana Project

   Uppsats för yrkesexamina på avancerad nivå, Uppsala universitet/Datalogi

   Författare :Johan Lövgren; [2023]
   Nyckelord :open-source; vulnerability identification; high-risk developers; öppen källkod; identifiering av sårbarheter; högriskutvecklare;

   Sammanfattning : Open-source software is often chosen with the expectation of increased security. The transparency and peer review process of open development offer advantages in terms of more secure code. However, developing secure code remains a challenging task that requires more than just expertise. LÄS MER

3. 12. Predicting Customer Churn in E-commerce Using Statistical Modeling and Feature Importance Analysis : A Comparison of Random Forest and Logistic Regression Approaches

   Uppsats för yrkesexamina på avancerad nivå, Umeå universitet/Institutionen för matematik och matematisk statistik

   Författare :Amanda Rudälv; [2023]
   Nyckelord :Customer behavior; E-commerce; Churn prediction; Statistical model; Machine learning; Random forest; Logistic regression; Feature importance; Kundbeteende; E-handel; Kundbortfall; Statistisk modell; Maskininlärning; Random forest; Logistisk regression; Variabelsignifikans;

   Sammanfattning : While operating in online markets offers opportunities for expanded assortment and convenience, it also poses challenges such as increased competition and the need to build personal relationships with customers. Customer retention be- comes crucial in maintaining a successful business, emphasizing the importance of understanding customer behavior. LÄS MER

4. 13. How an open and encouraging approach to customer complaints can reduce churn - An experimental study focused on customer interactions in SaaS companies followed a service failure

   Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

   Författare :Tobias Jönsson; Gabriel Jönsson; Elias Nilsson; [2022]
   Nyckelord :Software as a service; Churn; Customer complaint; Customer complaint behaviour; Dissatisfaction; Negative word-of-mouth; Repurchase intentions; Service failure; Business and Economics;

   Sammanfattning : Purpose: This thesis mainly aims to investigate how an open and encouraging approach to customer complaints can affect churn in software as a service companies. This by examining how the approach affects the presentation of complaints, dissatisfaction, negative word-of-mouth and customers repurchase intention followed by a service failure. LÄS MER

5. 14. Comparison of Machine learningalgorithms on Predicting Churn withinMusic streaming service

   Kandidat-uppsats, Blekinge Tekniska Högskola

   Författare :Lahari Gaddam; Sree Lakshmi Hiranmayee Kadali; [2022]
   Nyckelord :Churn Prediction; Classification Algorithms; Machine Learning; Music Stream; Supervised Learning.;

   Sammanfattning : Background: Customer churn prediction is one of the most popular part of bigbusinesses and often help the companies in customer retention and revenue generation.Customer churn may lead to huge loss of revenue and is important to analyzeand determine the cause for churn. LÄS MER

7. 15. Player Activity Sequence Analysis Using Process Mining : Player churn prediction and Abnormal player sequences detection using process mining on the data from a live game

   Master-uppsats, Blekinge Tekniska Högskola/Institutionen för datavetenskap

   Författare :Varun Goud Maragoni; [2022]
   Nyckelord :Process mining; Sequence analysis; Churn prediction; Game analytics;

   Sammanfattning : Background: Game analytics is a field that aims to analyze games and help in the enhancement of game development. Data mining is a prominent technique for game analytics. Recent advances in the field of process mining have motivated users to apply process mining to real-world scenarios in order to derive process-oriented insights. LÄS MER