Sökning: "competition experience"

Visar resultat 1 - 5 av 572 uppsatser innehållade orden competition experience.

  1. 1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  3. 2. The role of social media in small and medium - sized restaurant businesses : A case study from Östersund, Sweden

    Master-uppsats, Mittuniversitetet/Institutionen för ekonomi, geografi, juridik och turism

    Författare :Sameera Prasanna Rodrigo; [2024]
    Nyckelord :Social media; SMEs; Restaurant business; RBV theory;

    Sammanfattning : Background: Social media has revolutionized the restaurant industry, and it plays a significant role by changing and offering new ways to engage with restaurant customers and build stronger customer relationships, market their products and services, and acquire new customers, manage restaurant reputation, enhance brand awareness, and stay competitive in an increasingly digital world. Even though some restaurants recognize and utilize the potential of social media to deliver the above benefits, still there are some restaurants that have outdated social media accounts or completely inactive in social media. LÄS MER

  4. 3. En kvalitativ fallstudie om New Public Managementseffekter på teckenspråkstolkars yrkesprofession och varför de väljer att lämna yrket

    Kandidat-uppsats, Örebro universitet/Institutionen för humaniora, utbildnings- och samhällsvetenskap

    Författare :Kalle Löfgren; [2024]
    Nyckelord :New Public Management; tolk; teckenspråkstolk; tolkbransch; tolkbolag; tolkcentral; yrkesprofession; professionalitet; upphandling;

    Sammanfattning : This study is a qualitative case study about how the effects of New Public Management affect sign language interpreters and their industry. There is a shortage of sign language interpreters and many have left the profession. LÄS MER

  5. 4. Multimodalitet i Eurovision Song Contest : Hur en publik bedömer ett musikframträdande på tv

    Kandidat-uppsats, Högskolan Dalarna/Institutionen för kultur och samhälle

    Författare :Nils Andersson; Matilda Lundberg; [2024]
    Nyckelord :Eurovision Song Contest; Tv-produktion; Multimodal; Audiovisuell; Audiell; Visuell; Modalitet;

    Sammanfattning : Since its debut 1956 Eurovision Song Contest has been a live televised music competition. Over several decades the contest has evolved and with modern technology the contest is about more than just the musical aspects. There are now many more factors to consider while watching and judging the competing acts. LÄS MER

  7. 5. Leaving so soon? : A study on the bullying of nurses

    Kandidat-uppsats, Linnéuniversitetet/Institutionen för management (MAN)

    Författare :Desirée Lindqvist; [2024]
    Nyckelord :Bullying; Nurses; Swedish health care; Social perception theory;

    Sammanfattning : Introduction. This study is about examining bullying of nurses in the Swedish health care system. Bullying is a negative behaviour that has been going on for a longer period of time (Arbetsmiljöverket, 2023a). The negative behaviour in healthcare can have consequences for not just the nurses, but also for the society as a whole. LÄS MER