Sökning: "deep- and surface acting"
Visar resultat 1 - 5 av 20 uppsatser innehållade orden deep- and surface acting.
1. "Utan känslor kan jag inte göra mitt jobb" En kvalitativ studie om hur socialarbetare använder känslor i relationsskapande med klienter
Kandidat-uppsats, Lunds universitet/SocialhögskolanSammanfattning : This study aimed to provide further understanding of how social workers use their own and client’s emotions in the relationship-based practice of social work. Further, we wanted to explore in which way social workers’ experiences of emotions can be understood as part of their professional practice. LÄS MER
2. Communication Professionals as the Office Factotum: A Study of Emotional Labour and Well-Being in the Communication Profession
Master-uppsats, Institutionen för tillämpad informationsteknologiSammanfattning : This thesis investigated the concept of emotional labour for communication professionals in an internal communication context. Recently, the well-being of communication professionals has caught public attention in Sweden since the communication practitioner is considered an office factotum or all-purpose servant with numerous responsibilities and activities and is frequently overwhelmed by their multifaceted work assignments. LÄS MER
3. “Fake it til you make it” : - en kvalitativ studie om butiksmedarbetares upplevelser av emotionellt arbete
Kandidat-uppsats, Örebro universitet/Institutionen för humaniora, utbildnings- och samhällsvetenskapSammanfattning : The purpose of this study is to increase the understanding of how retail employees experience the organizational conditions in the workplace in order to be able to perform emotional work in relation to customers. The study is conducted through six qualitative semi-structured interviews with retail employees who are employed in different companies in the retail industry in Sweden. LÄS MER
4. Den där toppkandidaten, den ideala kandidaten, ska komma serverad på ett silverfat : Om kundföretagets ibland ouppnåeliga förväntningar på konsultchefen
Kandidat-uppsats, Högskolan i Borås/Akademin för vård, arbetsliv och välfärdSammanfattning : Konsultchefer har en komplex arbetssituation på många sätt. De agerar både som chefer till sina konsulter och som en form av servicepersonal gentemot kundföretag. Just relationen mellan konsultchefer och kundföretag är ett relativt outforskat ämne och det är därför relevant att utforska vidare. LÄS MER
5. Psykiatrins möte med självmord - Professionella och deras arbete med suicidnära patienter
Master-uppsats, Lunds universitet/SocialhögskolanSammanfattning : The aim of this thesis is to shed light on professionals experiences from their work with suicidal patients. Eight qualitative interviews were conducted with professionals. The informants consisted of a total of one doctor, three nurses, one counselor, two assistant nurses and one peer support. LÄS MER