Sammanfattning: The essay’s language is swedish.Our study is about motivation and dissatisfaction with employees and managers. The work ismore about what motivates people in the workplace and what makes them unhappy. Themotivation can be achieved through two types of rewards, monetary and non-monetaryrewards. Where monetary reward involves performance pay or a bonus and non-monetarymeans travel, equipment and other benefits. This is the most common form of reward systemwhose purpose is to create a high motivation to ensure the effectiveness of the business ororganization. The essay is based on Herzberg’s two-factor theory, which consists ofmotivation and hygiene factors. The problem that remains today is the companies are notready to raise the hygiene factors if they consider those that exist are already reasonable. Thismay mean that employees don’t feel motivated enough, which in turn leads to adissatisfaction at the workplace. Companies use reward system to recruit, motivate and retaincompetent employees to their organizations.In this paper, the question was: How the factors and rewards affect employees and managers,and which factors motivate and create displeasure at the workplace?Our purpose was to highlight the views of managers and employees what is important to themwhen it comes to motivation and hygiene factors and rewards. The aim is to have a betterinsight into the reward system’s functionality in the organization, how different rewards andfactors satisfy the employees.We have choser open unstructured interviews to work with because we want to create adeeper discussion about how important reward systems are for the respondents. Weinterviewed seven respondents, of which four are managers and three employees.In our study, we have come to the conclusion that managers and employees are satisfied withtheir monetary and non-monetary rewards and that they experience some dissatisfaction at theworkplace. The study also showed that factors like rarely getting feedback, bad workingconditions, work under pressure, bad relationships between colleagues and a lot ofresponsibility can in the future lead to employees getting tired of the job and that they canthen apply for work at new companies that have better reward systems.
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