Förbättringsarbete för projektprocesser - Kommunicera, strukturera, standardisera.

Sammanfattning: Today it is required that industrial companies are continuously searching for new improvementopportunities to streamline processes so that they can be competitive on the market. One way to succeed is to standardize and map processes to structure the work and clarify possible weaknesses.The purpose of this study is to examine the problems and uncertainties in the project-process which can be reduced, dealing with new projects. Which project-models and standardizations should be established for the project-process to achieve a maximum flow through the project. The goal of the study is that these project-models and standardizations in turn will facilitate the management of projects by clarifying responsibilities, support communication, and reduce uncertainties. To reach an answer three questions has been raised:- How can implementing project-models improve the existing project-process, dealing with new projects?- How can standardized templates and checklists be used to reduce uncertainties and problems in a project-process?- What measures should take place to eliminate the loss of information between differentdepartment within an organization and between external parties? This study has been executed according to Six Sigma’s systematic methology DMAIC that facilitated and clarified the studys structure and planning. Through this method the study has been divided into five natural stages. The study is bases on both primary and secondary-data. In the study result it showed that there are several factors which are limiting the project-process flow. One factor that turned out to be a very considerable for a well-functioning project processwas communication between all parties. This covers both internally and externally. Defective communication leads to uncertainties in the responsibilities, work duties and increased lack ofessential information/data. Through the implementation of standardized project-models such as Flowchart and a Kanban-board could work duties, responsibilities and information become clarified and uncertainties be reduced.