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1. 1. Customer Value Based Service Design : Identifying Revenue Opportunities within Fiber Business

   Master-uppsats, KTH/Maskinkonstruktion (Inst.)

   Författare :Josephine Broberg; Maria Hilding; [2014]
   Nyckelord :revenue; customer value; telecommunication; fiber; development process; intäktsmöjligheter; telekommunikation; fiber; kundvärden; utvecklingsprocess;

   Sammanfattning : This paper describes a study of revenue opportunity identification at a telecommunications company in Sweden. The study is based on a development process for creating products and services based on the customers’ needs and opinions. LÄS MER