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1. 1. Drifting Measures How performance measurement is perceived at different hierarchical levels of a public mental healthcare organization

   Master-uppsats, Göteborgs universitet/Företagsekonomiska institutionen

   Författare :Olov Gudmundson; Markus Spak; [2014-06-27]
   Nyckelord :;

   Sammanfattning : The demand for public healthcare services has increased rapidly over the last decades, which has entailed an amplified pressure on the healthcare organizations to increase the efficiency of care. In the 1980s, a wave of change usually referred to as New Public Management swept over the public sector and a number of private sector management techniques were implemented, including the concept of performance management. LÄS MER