Sökning: "Elena Filonova"

Hittade 1 uppsats innehållade orden Elena Filonova.

  1. 1. Evaluation of Natural Language Processing and Machine Learning Tools for the Automation of the Customer Service Task

    Master-uppsats, Uppsala universitet/Institutionen för informationsteknologi

    Författare :Elena Filonova; [2022]
    Nyckelord :;

    Sammanfattning : Customer service is an integral part of every modern company. Nowadays, almost any company can offer their customers extended means of communication, which considerably change customers’ concept of speed and convenience, resulting in higher expectations of the quality of the delivered customer service. LÄS MER