Sökning: "Fredilyn Villarin"

Hittade 2 uppsatser innehållade orden Fredilyn Villarin.

  1. 1. Decreasing the Load on Manual Service Support by Improving the Confirmation Process in a Web-based Issue Reporting System

    Master-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Fredilyn Villarin; [2021]
    Nyckelord :Confirmation process; expectation-confirmation theory; issue reporting; PropTech; web-based customer support systems; web-based service;

    Sammanfattning : There is currently a digital revolution in the real estate industry. Property technology, or PropTech is seeing new startups emerge in a rapid rate. The management of real estate assets is an area that PropTech is currently digitalizing, and part of it is facilitating tenant communication and property maintenance. LÄS MER

  3. 2. Uber or Heetch: A comparative study on desirability and usability between ride-sourcing applications

    M1-uppsats, KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Författare :Alexander Heikinaho; Fredilyn Villarin; [2018]
    Nyckelord :Ride-sourcing; sharing economy; usability; user experience; UX;

    Sammanfattning : Ride-sourcing is a digital transportation service that has seen a considerable growth in the last half decade especially in the biggest cities around the world. More and more digital platforms for ride-sourcing has emerged since its inception. LÄS MER