Sökning: "Kate Nilsson"

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  1. 1. Customer Satisfaction - An Investigation of Trivselhus

    Kandidat-uppsats, IHH, Företagsekonomi

    Författare :Linus Ivarsson; Alexander Nilsson; Torbjörn Rimfält; [2010]
    Nyckelord :Customer Satisfaction; Trivselhus; Construction Companies; Energy Efficiency; Environmental Friendliness; Houses; Kundnöjdhet; Trivselhus; Byggsektorn; Energiförbrukning; Miljövänlighet; Hus;

    Sammanfattning : Purpose: This thesis investigates and analyzes the customer satisfaction over a 10-year time period among Trivselhus customers. Background: More companies in the building sector are starting to realize the importance of using cus-tomer satisfaction as a tool to enhance their competitive advantage. LÄS MER