Sökning: "Samya Bennis"
Hittade 1 uppsats innehållade orden Samya Bennis.
1. Tjänstelogik i praktiken inom budgethotell : En fallstudie av Good Morning Hotell
Kandidat-uppsats, Mälardalens universitet/Akademin för innovation, design och teknikSammanfattning : This thesis examines some factors that play a role in creating new opportunities for service innovationwithin the context of budget hotels, and aims to identify the various factors that characterize servicelogic in practice. The research question aims to explore the conditions that are required to develop astructured service innovation process at Good Morning hotel, which ultimately influences thecustomer experience. LÄS MER
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