Förändrade resemönster i Gävleborgs län : En sammanställning av kostnader och klimatpåverkan vid tjänsteresor samt analys av sociala effekter vid ett skifte mot videkonferens i en organisation

Sammanfattning: The world we live in becomes more globalized as a result of new communication media. Communication occurs over greater distances which leads to increased travel. In the report AR5, by IPCC, it is showed that the human impact of climate change is clear and that something has to be done. Therefore its very important to change the human impact. A part of it is to change the way we travel within the service which leads to the purpose of the thesis. The purpose is to eximine how commune´s, in Gävleborgs län, choice of transport and with a change against virtual meetings affects greenhouse gas emissions and costs. An additional purpose is to gather information about currently known differences between natural and virtual meetings and explain these with a focus on interaction and communication. This is to give information about what it is that makes people feel that virtual meetings lack of communication . This has been done by studying the empirical results of the CERO-model and the NTM-database of greenhouse gas emissions and conduct a literature review relating to projects in the area of virtual meetings and then try to explain their results by learning and communication theories. The results clearly shows that train as vehicle is preferred both environmentally as financially and if the trip must be carried while driving or flying it is only justifiable when trains and public transport is disadvantaged. Virtual meetings are rather cheaper and more environmentally friendly than all vehicles but has some limitations. That is because the conversation becomes formal, and gesticulation and phonological patterns is missing. The restriction of virtual meetings can be explained with that contextual differences arise when individuals meet at great distances while communication requires a stricter meeting posture.