Sjuksköterskornas uppfattning om införandet av Elektroniska journaltjänster och hur det påverkar deras relation med vårdtagare.

Detta är en Kandidat-uppsats från Uppsala universitet/Institutionen för folkhälso- och vårdvetenskap

Sammanfattning: Internet use increases markedly throughout the world and it will also be an increasing number of electronic services in healthcare. One of the services is the electronic medical record services (e-journal services) that are considered to increase patient participation and a better look of their own care. Getting access to their medical records online creates the possibility for the patient to for example, see their test results, follow their referrals, book and cancel appointments. E-journal services were introduced to create benefits for the three main groups: the individual care / nursing personnel and decision makers. The purpose of the study is to determine the nurses' opinions of the introduction of electronic medical record services in Uppsala and how it affects their relationship with the patient. Seven nurses were interviewed the fall of 2016. The result of the survey is presented in the following five categories: altered patient contact, increased workloads, improved availability, creates uncertainty and requires new knowledge. The Conclusion of introducing e-journal services is seen as something positive. Because of the e-journal services the patients participate and get a much better view of their own care as well, it also leads to a better and more efficient contact with health services. However, it shows that if the use of e-journal is going to be more successful then the people who work in health care need to get an introduction of how it works.

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