The effects of remote work on organizational hierarchy and leadership style : A quantitative study regarding changes in employee perception concerning remote work due to Covid-19

Sammanfattning: Background: The Covid-19 pandemic has affected the global economy, as governments imposed restrictions on mobility and social distancing. As a consequence many businesses shifted their daily activities to remote channels. The urgent shift meant a lack in organizational and workforce readiness to integrate the change in daily routines. Hence, as the majority of organizations adapt remote practices, it is critical to address the fundamental and contextual consequences within the current framework.  Purpose: The aim of this study is to investigate the shift in organizational hierarchy as a consequence of the implementation of remote work in regards to the Covid-19 pandemic.  Methodology: A quantitative research design was applied, where primary data was collected through surveys. The sample size consisted of 47 participants that were currently employed in Sweden and had experienced a shift to remote work during the pandemic (2020-2022). Moreover, the participants have been employed during the period 2017-2022, as the intention was to compare the perceptions before and after the pandemic.  Findings: The findings revealed that no significant change in hierarchical structure had occurred due to the shift to remote work. Empirical evidence proposed a significant decrease in response times between different departments; nonetheless, the following is not evident enough to support a shift in hierarchical structure. There was an evident shift in one out of six leadership styles, as adaptation of task-oriented leadership decreased. The shift was further explained by a task-oriented approach exemplifying autocratic characteristics, that in turn malfunctioned in times of urgency. Finally, there has been a decrease in satisfaction concerning work environment and social interactions with colleagues. Overall, the study lacked empirical evidence that indicated a prominent shift in hierarchical structures or leadership style.  Implications for future research: The current study found implications on diminishing satisfaction related to the work environment perceptions. Thus, suggestions for future research include a focus on investigating the causations of the aforementioned issues. The underlying reasons for the shift from task-oriented leadership could be further explored, as previous research argues for its benefits in the context of leading virtual teams. Finally, there is development potential in exploring the shift of perceptions from different employment configurations, which might be influential in the context of hierarchical reflections.