Kärnprocessen inom barnhälsovården

Sammanfattning: The core process is responsible for internal business development and is the process that runs through the organization and the results which creates a value for the customer. Some research suggests that identification of the client's conscious or unconscious needs clarifying the so-called core process in the organization and operations can thus be more effective. The study aims to identify and analyze the experience of the core process within child health care. The method has been interviews with nine managers and 10 clinic nurses in a county. The results show a lack of knowledge regarding core process and process work. However, the respondents have a sense of what the core process is, although the experience of the core process differs between managers and child health nurses in the study. The discussion describes the obstacles and supporting factors for a common core process.   Keywords: core process, child health care, core process management, process in health care, process management