Nya kollegor, jättekul men påfrestande : En studie om organisationssocialisationens påverkan på vårdpersonalens mentala arbetsbelastning

Sammanfattning: The healthcare sector is today one of the most overburdened industries and this includes a high workload on the healthcare staff. The high workload means that it is an industry that is in constant need of new employees, which in turn means that organizational socialization, which in everyday language is referred to as an onboarding, is a common phenomenon. In order for organizational socialization to take place in an effective manner, organizations usually try to develop some type of tactics for implementation. Regardless of the tactics, it appears that the role of the employees is crucial as a great deal of responsibility is placed on them, which can mean that their mental workload is affected. An overall purpose of our study has therefore been to develop knowledge about organizational socialization in the care sector, but more specifically we intended to investigate how the existing care staff experience that organizational socialization affects their own mental workload. The questions we asked focused on what experiences the existing staff have of organizational socialization in their current workplace, how they feel that their mental workload is affected in connection with it and which socialization tactics appear to be more closely connected with their mental workload being negatively affected. The study is of a qualitative nature and we chose to conduct seven semi-structured interviews with employees in the healthcare sector. Our empirical material has been analyzed on the basis of two models, one of which explains the complexity of mental workload and the other describes socialization tactics. The results showed that the care staff experience a higher mental workload in connection with organizational socialization, however, it did not appear that the choice of socialization tactics was the decisive factor but that the main reason was time pressure.