French AXA Insurance Word Embeddings : Effects of Fine-tuning BERT and Camembert on AXA France’s data

Detta är en Master-uppsats från KTH/Skolan för elektroteknik och datavetenskap (EECS)

Sammanfattning: We explore in this study the different Natural Language Processing state-of-the art technologies that allow transforming textual data into numerical representation. We go through the theory of the existing traditional methods as well as the most recent ones. This thesis focuses on the recent advances in Natural Language processing being developed upon the Transfer model. One of the most relevant innovations was the release of a deep bidirectional encoder called BERT that broke several state of the art results. BERT utilises Transfer Learning to improve modelling language dependencies in text. BERT is used for several different languages, other specialized model were released like the french BERT: Camembert. This thesis compares the language models of these different pre-trained models and compares their capability to insure a domain adaptation. Using the multilingual and the french pre-trained version of BERT and a dataset from AXA France’s emails, clients’ messages, legal documents, insurance documents containing over 60 million words. We fine-tuned the language models in order to adapt them on the Axa insurance’s french context to create a French AXAInsurance BERT model. We evaluate the performance of this model on the capability of the language model of predicting a masked token based on the context. BERT proves to perform better : modelling better the french AXA’s insurance text without finetuning than Camembert. However, with this small amount of data, Camembert is more capable of adaptation to this specific domain of insurance.

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