Sökning: "service expectation"

Visar resultat 1 - 5 av 100 uppsatser innehållade orden service expectation.

  1. 1. From the Beach to the Sahara - A qualitative study of junior management consultants' identity work between billable projects

    D-uppsats, Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Författare :Oscar Holmbergh; Jakob Hägglund; [2023]
    Nyckelord :Young Professionals; Professional Service Firms; Management Consulting; Underutilization; Identity;

    Sammanfattning : The recent economic downturn has largely affected businesses around the world, resulting in decreased demand for management consultancy services. In combination with recent years' aggressive hiring strategies, this has put many junior management consultants in a position where their utilization rates have plummeted and time between billable projects has increased notably. LÄS MER

  3. 2. Förväntningarnas anatomi : drömmar om social rörlighet i det svenska Östersjöområdet, 1680–1770

    Master-uppsats, Lunds universitet/Historia

    Författare :Asger Wienberg; [2023]
    Nyckelord :advancement; Age of Liberty; arena; Baltic Sea; bureaucracy; career; competition; corporeality; dreams; emotion; expectation; experience; gender; genre; grace; history of experience; hope; household; Lutheranism; merit; patriarchalism; petitions; repertoire; service; social mobility; spatiality; supplications; Swedish Empire; Swedish Pomerania; temporality; History and Archaeology;

    Sammanfattning : The Anatomy of Expectation. Dreams of Social Mobility in the Swedish Baltic Sea Area, 1680–1770 Social mobility in the early modern period has been subject to extensive research, often with an interest in quantities, ideologies, and strategies. The personal driving forces behind this mobility, on the other hand, remain obscure. LÄS MER

  4. 3. Upplevt värde av en fastighetsmäklares tjänster : vilka skillnader finns det mellan köpare respektive säljare

    Kandidat-uppsats, Malmö universitet/Fakulteten för kultur och samhälle (KS)

    Författare :Ilham Memic; Erika Bosakova; [2023]
    Nyckelord :Characteristics; real estate agent; expectation; customer; preference.; Egenskaper; fastighetsmäklare; förväntningar; kund; preferens.;

    Sammanfattning : Denna studie undersöker kunders totalt upplevda servicekvalitet gällande enfastighetsmäklare och hans eller hennes tjänster. Syftet är att undersöka det upplevda värdethos privatpersoner som har köpt eller sålt en privatbostad via en fastighetsmäklare. LÄS MER

  5. 4. Millennials Transforming the Luxury Fashion Industry: An exploratory research about enabling a multidirectional service encounter online

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Agnes Ahlman; Elin Jansson; [2022-08-04]
    Nyckelord :Luxury; The Luxury Consumer; Millennials; Unidirectional factor; Multidirectional factors;

    Sammanfattning : There is a growing apparent conflict within the luxury fashion industry in regards to the service encounter. This as luxury fashion brands are reluctant to digital change in their service practices while there is a growing expectation among the ‘new’ luxury consumer of millennials for brands to adapt to more interactive and digital practices. LÄS MER

  7. 5. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Sakina Adnan; [2022-07-15]
    Nyckelord :Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

    Sammanfattning : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. LÄS MER