Sökning: "Hanna Madsen"

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  1. 1. Use of chatbots on Swedish municipalities websites

    Kandidat-uppsats, Luleå tekniska universitet/Institutionen för system- och rymdteknik

    Författare :Emilia Hanna Blankschøn Bornefelt Madsen; Lena Pernilla Kristina Dalin; [2022]
    Nyckelord :Swedish municipalities; Chatbots; Requirements; Implementation;

    Sammanfattning : The digitalisation has moved forward since the first website launched in Sweden 1993. Today theinternet is a big source for information that is available 24/7 to the users. All municipalities inSweden have their own websites with information for its citizens about topics like eldercare,schools, and landscape planning to rescue services. LÄS MER