Sökning: "Irma Vajraca"

Hittade 1 uppsats innehållade orden Irma Vajraca.

  1. 1. Adopting robots in an IT service desk: A qualitative study on critical success factors for adoption of RPA within IT service desks

    Kandidat-uppsats, Lunds universitet/Institutionen för informatik

    Författare :Irma Vajraca; Lovisa Nilsson; [2023]
    Nyckelord :Robotic process automation; IT service desk; critical success factors; technology adoption; Business and Economics;

    Sammanfattning : Since Robotic Process Automation (RPA) is expected to have the potential of bringing substantial benefits to many of today’s businesses, RPA initiatives are taking an increasingly bigger role in various organizations. Previous research has identified a lack of guidelines in successfully adopting RPA. LÄS MER