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1. 1. Listeners as sensemakers: Exploring the role of strategic listening in contemporary organizations at IKEA and Tetra Pak

   Master-uppsats, Lunds universitet/Institutionen för strategisk kommunikation

   Författare :Jidapa Watanavong; [2021]
   Nyckelord :strategic organizational listening; learning organization; sensemaking; mindful-organizing; Social Sciences;

   Sammanfattning : Communication research has identified listening as a key skill in the sensemaking process. However, little is known about the practical implementation of listening by practitioners and about its strategic values to the organization. LÄS MER