Sökning: "Mikael Ericsson"

Visar resultat 16 - 17 av 17 uppsatser innehållade orden Mikael Ericsson.

  1. 16. CRM in 3G Telecom - The Customised Point of Contact

    D-uppsats, Göteborgs universitet/Institutionen för informatik

    Författare :Andreas Wahlin; Mikael Aldervall; [2001]
    Nyckelord :;

    Sammanfattning : We have studied CRM in a service provider's perspective on behalf ofEricsson Microwave Systems AB. The question at issue we decided toinvestigate is 'How should a service provider set up a point of contact inorder to manage customer relations in the 3G mobile Internet?' To reach aconclusion we have conducted a qualitative study including literature surveyand three interviews. LÄS MER

  3. 17. Life cycle assessment of radiorelay systems : A comparative study on the environmental effectsof different transmission media

    Master-uppsats, KTH/Industriell ekologi

    Författare :Mikael Lindroth; [1999]
    Nyckelord :;

    Sammanfattning : This degree project, Life cycle assessment of radio relay systems, was conducted at Telia AB, Telia Network Services AB, Farsta, and the section of Industrial Ecology of the Department of Chemical Engineering and Technology, Royal Institute of Technology, Stockholm. Life cycle assessment (LCA) is a tool with which it is possible to calculate the environmental load from a product, material or service during all the phases in its life cycle. LÄS MER