Postombudspersonals kunskaper, upplevelser ocherfarenheter kring illegala försändelser : - En del av Länsstyrelsen Västernorrlands framtida brottsförebyggandeoch trygghetsskapande arbete

Sammanfattning: This study was written within the project Tillsammans mot illegala försändelser. According to the current postal law, the postal staff aren’t allowed to contact law enforcement authorities if they suspect illegal shipments. The study aimed to investigate how postal staff experience, as well as what knowledge they have of the handling of illegal shipments with a focus on narcotics. The study also wanted to get a picture of how postal staff perceive roles as crime prevention actors with a postal law that makes it difficult. Through a qualitative case study with an inductive approach, eight semi-structured interviews were held with postal staff. The empirical material was analyzed based on a thematic analysis. The findings of the studys howed that postal staff are aware that narcotics and other illegal items circulate in the mailflow but wish to increase their knowledge in order to work on crime prevention. Furthermore, the study showed that everyone feels safe in their workplace but wishes for an increased cooperation with the police. Postal staff see the pros and cons of both current legislation and a possible regulated legislation. The results were analyzed with the theory of collective efficacy and the stage of involvement by Paul Ekblom.