Påverkande faktorer vid upphandling av digitala Informationssystem inom offentligsektor

Sammanfattning: Before the pandemic, many public sectors were heavily dependent on American cloud services. When the pandemic broke out, remote work became a necessity, making existing communication systems like Skype, email, and file sharing crucial to support this transition. The joint project dSam (Digital Collaboration Platform for the Public Sector) has investigated and evaluated the market for suitable solutions that are both secure and meet legal requirements. The project was completed in the autumn of 2022 and delivered a report that included the tools tested and met the basic requirements. Organizations would then, in connection with procurement, consider the additional requirements they have for a service adapted to their own operations. The main purpose of this study is to investigate and understand the factors influencing the procurement of digital information systems within the public sector, as well as to gain an understanding of the interaction between people and technology that can provide insights into how behaviors and attitudes can be optimized for successful procurement. The empirical material consists of semi‐structured interviews with authorities, supplemented with observations. These data were analyzed based on Orlikowskiʹs (1992) structuration theory. The studyʹs results identify ten factors that strongly influence the procurement of digital information systems in the public sector. Additionally, a significant research gap regarding theories on IT artifacts is identified.