Den rättvisa bedömningen av en kandidat : En kvalitativ studie av rekryterares yrkeskunskap

Sammanfattning: The purpose of this study is to explore the professional knowledge of recruiters and how they balance formal assessment methods with intuition during recruitment processes. This will be examined through three questions; What characteristics do recruiters value as important within their profession, and how are they developed? What formal assessment methods do recruiters use, and how are they used to get an accurate image of the applicant? How do recruiters use intuition in the assessment of a candidate? The study is grounded in a qualitative methodology and the empirical data consist of eight interviews with recruiters. The analysis has been conducted through a thematic analysis based on the interviews, with the aim of finding patterns and reappering themes. The results of the thematic analysis have been further analyzed in terms of competence, qualification, and professional knowledge as well as a theory on experience based learning. The results of our study shows that recruitment processes are extensive and demands an amount of professional knowledge and competency, which is acquired largely through experience. In our interviews we learned that recruitment should mainly occur through formal assessment methods, and unbound by subjective emotions. Through the analysis we saw that intuition influences the way recruiters use formal assessment methods, rather than using intuition as an assessment method of its own.