Designprinciper och användbarhet : en fallstudie

Sammanfattning: Usability and User Experience are two important factors that play a big role in user interaction and design. A poorly designed website can drive users away in frustration, costing a company money. A well-designed website will create a positive user experience, which will help attract new customers. These users will remain the company's customers. The study is looking into whether there is a difference in usability and user experience between two types of webpages. One uses different design principles while the other does not apply to any design principles. This study uses six methods of data collection to investigate the usability and user experience of the astrastad.se website and even find out what actions should be taken to help the company with a usability deficiency. These methods have been implemented to address user problems with using the website. In the study, it was found that there are a great variety of results between the tests.