SOCIALSEKRETERARES UPPLEVELSE AV ARBETSRELATERAD STRESS : En kvalitativ studie om socialsekreterares upplevelse av arbetsrelaterad stress på utredningsenhet i en mellanstor stad i Sverige

Sammanfattning: The purpose of the study was to examine social workers 'experience of work-related stress atthe investigation unit for children, young people and families. Five semi-structuredinterviews were done. Results were analyzed using previous research, the requirementscontrol-support model and ’’sense of coherence’’ (SOC) as theoretical starting points. Theresults of the study show that the social workers who participated had a similar experience ofwork-related stress. The stress occurred because of the workload. An informant's experienceof stress differed from other informants as that informant's work-related stress wasknowledge-based. The results analysis shows that four out of five informants were in a tensejob based on requirements-control-support model due to the demands placed and the controlcarried out by the social workers being out of balance. An informant was at an active job andhad a higher SOC than the rest. All informants mention some type of support given to helpdeal with the work-related stress, how much this support helps the social workers havedifferent opinions about. The informants gave different suggestions for changes for the workrelated stress to reduce, but all suggestions lead to the factor that there is a shortage of staffand high staff turnover.