Bachelor thesis

Sammanfattning: The objective of this thesis was to investigate organizational changes in a municipal administration. The case in focus for this study has been the labour market administration in the city of Helsingborg. Methods that have been used in this study has been a qualitative approach as well as having conducted for semi structured interviews with public officials. Furthermore, the main theoretical framework in this study has been a neo-institutional theory. The conclusions that this thesis has drawn is that organisations are affected by their surrounding world, both directly and indirectly which is expressed as normative isomorphism, coercive isomorphism and mimetic isomorphism.