Sökning: "Competitors"

Visar resultat 1 - 5 av 1319 uppsatser innehållade ordet Competitors.

  1. 1. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  3. 2. Open Innovation or Anti-Competitive Abuse? A Case-Study on the Tesla Patent Pledge under European Union Competition Law

    Magister-uppsats, Göteborgs universitet/Juridiska institutionen

    Författare :Lukas Wenger; [2023-08-11]
    Nyckelord :;

    Sammanfattning : Patent Pledges can be defined as “voluntary commitments by patent holders to limit enforcement of their patents, made to the public or large segments of specific markets”. In terms of IP strategy, it is a relatively new strategy, only having a history of 20 or so years. LÄS MER

  4. 3. Defining customer value in disruptive business models

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Antonia Welzel; [2023-07-20]
    Nyckelord :customer value; disruptive innovation; subscription-based car ownership;

    Sammanfattning : Customer value is a relatively complex concept and is very dependent on the perspective that is taken as well as on the context of the value offer. The aim of this thesis is to identify how customer value is defined in more dynamic environments, specifically in the context of disruptive business models. The case company in the thesis is Lynk & Co. LÄS MER

  5. 4. The Great DeFi Dilemma: How stakeholders can navigate the uncertain waters of decentralised finance adoption: An explorative study

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Otto Tjäder; Luis Ulrich; [2023-07-20]
    Nyckelord :DeFi; blockchain technology; economic evolution; adoption; adaptation; innovation;

    Sammanfattning : This study explores the key challenges in the adoption process of Decentralised Finance (DeFi) technology and its implications for stakeholders, including bankers, users, developers, and regulators; tying in to a broader perspective of economic evolution. The data consist of over 20 semi-structured interviews with individuals among the different stakeholder groups, primarily in Sweden and the USA. LÄS MER

  7. 5. Unlocking the Secrets of Radical Innovation Leadership - An Exploration of the Leadership Practices that Drive Radical Innovation within Organizations

    Master-uppsats, Göteborgs universitet/Graduate School

    Författare :Andreas Brentman; Erik Sundling; [2023-07-19]
    Nyckelord :innovation; radical innovation; leadership; leadership practices; incremental innovation; innovation process; innovation leadership; radical innovation leadership; Innovation management;

    Sammanfattning : Innovation is essential for companies to distinguish themselves from competitors and fulfill customers' evolving needs, resulting in increased market share and financial performance. Research in academic literature has acknowledged the significance of leadership in promoting innovation within an organization. LÄS MER