Sökning: "Customer integration"

Visar resultat 6 - 10 av 423 uppsatser innehållade orden Customer integration.

  1. 6. Back-end for Front-end Connectorto Reduce Development Time : A Proof of Concept Project

    M1-uppsats, Högskolan i Halmstad/Akademin för informationsteknologi

    Författare :Mattias Svensson; Alexander Runemark; [2023]
    Nyckelord :;

    Sammanfattning : This project, in collaboration with Consid AB, aims to develop a softwarethat reduces the time to market for new web projects to their customers. Theproject is called BFFConnector and handles requests and responses betweendifferent Content Management Systems (CMS) and the back-end server viaa structured communication channel (API). LÄS MER

  3. 7. Customer Journey in the Concept Store: An Analysis of Touchpoints and Journey Integration

    Master-uppsats, Lunds universitet/Institutionen för tjänstevetenskap

    Författare :Tatev Nazaryan; Seo Hyun Chang; [2023]
    Nyckelord :customer experience; customer journey; customer journey touchpoints; concept store; journey integration dimensions; retail; new retail format; Social Sciences;

    Sammanfattning : Date: May 15, 2023 Keywords: customer experience, customer journey, customer touchpoints, concept store, journey integration dimensions Project Purpose: The following study aims to enhance understanding of how customers experience different touchpoints within the concept store throughout each stage of the customer journey, as well as, explore existing and new dimensions of the customer journey integration. Theoretical Framework: The following study adopts the theory of customer journey since it helps to understand what touchpoints customers interact with throughout each stage of their journey that helps to shape their experiences. LÄS MER

  4. 8. Upplevelseekvationen - när AI-teknik möter konsumenters värdeskapande

    Kandidat-uppsats, Lunds universitet/Institutionen för tjänstevetenskap

    Författare :Morris Holm; Emmelie Johansson; [2023]
    Nyckelord :Service logic; Resource interaction; the process of Value creation; Value in use; Outside-in perspective; Artificial Intelligence; Business and Economics;

    Sammanfattning : The purpose of this thesis is to increase knowledge about how AI in physical Retail has consequences for consumers' value creation. The importance of competence and knowledge in combination with technology is emphasized to enable improved customer experiences in physical retail. LÄS MER

  5. 9. Value creation within a digital service platform through the lens of service-dominant (S-D) logic : A case study of Eljun’s digital payment platform

    Master-uppsats, Uppsala universitet/Industriell teknik

    Författare :Lena Baum; Imge Günes; [2023]
    Nyckelord :value creation; value co-creation; value proposition canvas; digital platform; service-dominant logic;

    Sammanfattning : The number of companies who base their business model on digital platforms has increased in the recent years. Successful examples of digital platforms are e.g., Airbnb, Klarna or Uber. LÄS MER

  7. 10. KEY PERFORMANCE INDICATORS TO INCREASE LOGISTICS PERFORMANCE IN THE DAIRY INDUSTRY : A CASE STUDY IN THE DAIRY INDUSTRY

    Master-uppsats, KTH/Skolan för industriell teknik och management (ITM)

    Författare :Tor Shimamura Fagle; [2023]
    Nyckelord :Supply Chain; Supply Chain Management; Logistics Performance; Inventory Management; Performance Measure; Performance Measurement System; Key Performance Indicator; MICMAC; Self-Structured Interaction Matrix; Food Supply Chains; Dairy Industry.; Försörjningskedja; Försörjningskedjehantering; Logistikprestanda; Lagerhantering; Prestationsmått; Prestationsmätningssystem; Nyckelprestandaindikator; MICMAC; Självstrukturerad interaktionsmatris; Livsmedelskedja; Mejeriindustri.;

    Sammanfattning : The dairy industry is a complex system that involves many stakeholders and processes, from production to distribution. To measure and improve the performance of this system, a comprehensive and reliable Performance Measurement System (PMS) is needed. A PMS is a tool that helps to evaluate the efficiency and effectiveness of supply chain operations. LÄS MER