Sökning: "Gabriel Ekholm Lavebratt"

Hittade 1 uppsats innehållade orden Gabriel Ekholm Lavebratt.

  1. 1. The Impact of the Covid-19 Pandemic on Employee Behavior and Service Quality in an Airport Setting : A qualitative study in service management

    Kandidat-uppsats, Karlstads universitet/Handelshögskolan (from 2013)

    Författare :Gabriel Ekholm Lavebratt; Noah Tindberg; [2023]
    Nyckelord :Service Management; Servicescape; Airports; Covid-19; Customer Behavior;

    Sammanfattning : In 2019, the Covid-19 pandemic brought a substantial change to the world. As good as everyone was affected and several sectors in the economy were impacted. Service businesses had to adapt their servicescape as a consequence. LÄS MER