Sökning: "Julie Walter-malcurat"
Hittade 1 uppsats innehållade orden Julie Walter-malcurat.
1. Online customer experience in service settings : Analysing the customer expectations gap: a focus on the food delivery sector
Kandidat-uppsats, Jönköping University/Internationella HandelshögskolanSammanfattning : Background: As the result of the constant business evolution and in addition to the 2020 worldwide sanitary crisis, online services demand has significantly increased. Shifting from a physical-based customer experience to an online customer-focused service providing. LÄS MER
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