Avancerad sökning

Hittade 2 uppsatser som matchar ovanstående sökkriterier.

1. 1. Employee Engagement : Sporting goods retail stores in Gävle

   Magister-uppsats, Avdelningen för ekonomi

   Författare :Camille BESNAULT; Maria-Claudia Sun Han Cordova; [2013]
   Nyckelord :job satisfaction; employee engagement; sporting goods retails; motivation; relationships;

   Sammanfattning : Title: Employee Engagement - Sporting goods retail stores in Gävle. Level: Second cycle, Final assignment for Master Degree in Business Administration Author: Maria Claudia Sun Han Cordova and Camille Besnault Supervisor: Maria Fregidou-Malama and Pär Vilhelmson Date: 2013 - May   Purpose: This study examines employee engagement. LÄS MER

3. 2. Measuring Retail Service Quality in Sport Stores by Using RSQS Model : A case study of Stadium in Helsinki

   Master-uppsats, Handelshögskolan vid Umeå universitet

   Författare :Julia Chernetskaya; Jing Xiao; [2010]
   Nyckelord :Service Quality; Retail Service Quality; RSQS; Sport store; Finland;

   Sammanfattning : During the past few decades service quality has become a major area of attention topractitioners, managers and researchers. It has strong impact on business performance,lower costs, customer satisfaction, customer loyalty and profitability. This study aimedat analysis of retail service quality dimensions at clothing stores. LÄS MER