Sökning: "Thaddeus Litie Njie"
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1. Top management commitment and Empowerment of employees in TQM implementation
Magister-uppsats, Högskolan i Borås/Institutionen IngenjörshögskolanSammanfattning : Top management commitment and employees empowerment is one of the most important and vital principle in total quality management, because it is often assumes to have a strong relationship with customer satisfaction. In TQM implementation top management commitment in creating an organizational climate that empowers employees is very imperative. LÄS MER
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