Designing and evaluating an algorithm to pick out minority comments online

Sammanfattning: Social media and online discussion forums have allowed people to hide behind a veil of anonymity, which has made the platforms feel unsafe for people with a different opinion than the majority. Recent research on robots and bots have found that they are a good option when it comes to inducing cooperation or acting as a conversation partner to encourage critical thinking. These robots and bots are based on an algorithm that is able to identify and classify comments, usually into positive and negative comments, left by users. The problem attended to in this thesis is to explore the possibility of creating an algorithm that can classify and pick out a minority opinion with an accuracy of at least 90%. The purpose is to create one of the vital algorithms for a larger project. The goal of this thesis is to provide a functioning algorithm with an accuracy of at least 90% for future implementations. In this thesis, the research approach is quantitative. The results show that it is possible to create an algorithm with the ability to classify and identify comments that also can pick out a minority opinion. Furthermore, the algorithm also achieved an accuracy of at least 90% when it comes to classification of comments, which makes the search for a minority opinion much easier.