Det bästa av tre världar: krav, kontroll och stöd : En kvalitativ studie om IT-personalens upplevelse av sin arbetssituation

Detta är en Kandidat-uppsats från Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

Sammanfattning: Digital development has taken place at a dramatic pace, this development has brought about new work-related challenges for those who work with software development. This qualitative essay highlights the IT staff's experience of their work situation. The study is based on a number of individuals who work in the IT sector. In view of the fact that sick leave in the IT sector has increased in recent years, the purpose of this paper is to provide an in-depth understanding of their work situation, focusing on requirements, control and social support, thus providing some explanations for the increased sickness absence. The theoretical reference framework applied to empirin is the requirement-control and support model as well as previous research on occupational health. The study follows a qualitative method where semistructured interviews have been conducted with IT staff. The empirical result indicates that IT staff at different levels have different requirements and that self-control is an important factor in managing them. Self-control also means that the boundary between work and leisure is wiped out, which may reduce the possibility of recovery. The result shows that social support creates a cooperative spirit with IT staff, which results in a good working environment. The essay thus shows that it may be a good idea to try to implement measures, which allows less work-life-free interfaces and improve the informative support to reduce sick leave.

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