Att inte såga av den gren man sitter på : En studie av styrning i interorganisatoriska samarbeten

Sammanfattning: Background: Despite the time and money invested in relationships with other companies, it is a fact that many of them fail. Considering this, remarkably little research has been done regarding how inter-organisational relationships are controlled, given that control can function as a solution to the problems involved with collaboration, which arise since such a relation exists in the interface between organisational boundaries, where the companies’ often conflicting interests and points of view meet. If one part is stronger than the other in a relationship, the weaker however tends to give way for the stronger’s will. What happens then in a relationship between mutually strong, mutually dependent actors? Up until now research within the field of inter-organisational control focuses on asymmetric situations of dependence, which leaves the research field of more balanced relationships unexplored. At the same time it is obvious that also more equal parties collaborate and need to efficiently control their relationships. Aim: The aim of this study is to create a model of control in an inter-organisational relationship where a strong mutual dependence exists between the parties. Completion: Through qualitative interviews a case study has been conducted in a relationship between two mutually dependent companies. Findings: The findings of the study show that control in a relationship that is characterized by a strong mutual dependence between the parties, is complex and comprises a combination of different control mechanisms. Closeness, and trust as a control mechanism remain central, but the results also highlight the importance of hierarchical control mechanisms. Furthermore, trust, in certain cases, substitutes hierarchical control. Market forces are also used to control the relationship, but only to a certain extent. Moreover, the study shows that both parties have an active role in developing trust as a control mechanism. The customer has however a more active role in bringing forward other control mechanisms, while the supplier mainly responds to these initiatives, and also accepts them to a great extent. The findings also pinpoint that the contract has a remarkable role, since the control that it enables is only partly applied in the relationship. Keywords: management control, inter-organisational relationship, dependence, partnership, Autoliv, Volvo.