Upplevelser av brister inom amningsvård bland kvinnor som vårdats på BB-avdelning post partum

Sammanfattning: A part of the midwife’s profession is to promote and support breastfeeding. The objective of this study was to describe the perception of the level of support and advice regarding breast-feeding given to women who have received postnatal care at maternity wards, and to present the opinions of the aforementioned women on how this support could be improved. Method: Women who have given birth at Uppsala University Hospital were routinely asked to fill in internet-based questionnaires regarding their views on the care that they have received. In this study, our data consists of the feedback from four questions in these questionnaires regarding breast-feeding. The answers to the closed questions were presented with descriptive statistics and the comments on two open questions have been analysed with content analysis. Results: Out of 622 women who were cared for at the hospital’s maternity ward after giving birth, 83% stated that they were very satisfied or satisfied with the information and support they received about breast-feeding, and 78% expressed the same views regarding the delivery ward. An analysis of 131 comments revealed the following four categories: a lack of common ground and continuity, a need for more support and experiences of sub-standard treatment. A lack of consideration and competence were identified as themes. Conclusion: Both more support and a calmer atmosphere were required, in addition to the support with breast-feeding. Some women felt they had been treated badly by medical staff. Often, the support and advice given were felt to be contradictory. The findings indicated that the midwife should focus on the individual woman’s needs and experiences along with giving breast-feeding support.