Kravanalytikerns roll : Kommunikationsförmedlare mellan olika intressenter i ett IT-projekt

Sammanfattning: According to statistics, requirements management is identified as a major source of error to failed IT-projects. Moreover communication is identified as a factor affecting the require-ments management and can lead to deficiencies in the requirements. The requirements analyst is responsible for managing the requirements from the different stakeholders, act as a com-munication accommodator and to translate abstract requirements expressed by users to more specific requirements that developers can implement. The purpose of this thesis is to study the role of the requirements analyst to investigate the problems that may arise in working with requirements management.  To achieve the purpose we have performed a requirements management process in which we ourselves took the role as the requirements analysts. The requirements management process consisted of three phases: gather requirements, document requirements and validate require-ments. The result of this study indicates that requirements management is complex because it in-volves different stakeholders with different perspectives and backgrounds. The result of the study is conclusions of the problems we experienced as a requirements analyst and some rec-ommendations on how these problems can be improved.