Högskolebibliotekens användarorientering : En studie i hur de nya, medelstora svenska högskolebiblioteken har utvecklat sin användarorientering, från högskolereformens införande 1977 fram till idag.

Sammanfattning: The aim of this master thesis is to describe some general trends and important steps in the Swedish university libraries user-orientation from the implementation of the university college reform 1977 until today. The aim gave rise to four further questions. Literature studies and empirical studies in the form of focusing interviews have been carried out, in order to answer the questions. Of the entire background material I have made a simple form of general analysis. I found that the libraries, during the years have interacted with the following four interested parties, the government, the mother organization, other libraries and the library users. I also found that it is very important for the library organization to interact with their interested parties in order to grow and develop. During the years, from 1977 until today I found three important steps, or paradigm shifts of the university libraries development of their user-orientation. The first step was at the time of the implementation of the university college reform 1977, when the libraries were opened up and became available to the students. The second step came with the ICT-revolution in the middle of the nineties. The third step is more difficult to identify and concerns whether the libraries really attain a user-orientation. A real user-orientation imbues all parts of the organization. To keep the orientation the libraries constantly has to reflect upon and evaluate the activities content, performance and quality. The library organization should involve and engage the librarians to work together with the users, in order to form the library development. The librarians should also strive to support the users information seeking processes.