Designing Accessible Medical Information: Understanding the Challenges and Opportunities for Blind and Visually Impaired Individuals

Sammanfattning: This thesis presents the result of a research conducted with the blind and visually impaired in scanning a QR-code and finding medical product information. Three prototypes were developed through Design Science Research Methodology and tested via a talk aloud protocol and observation. Qualitative data was gathered through a semi-structured interview for background of the participants and after each test. The participants came from the Swedish Association of the Visually Impaired in Malmö and consisted of four people. The development of the prototypes was conducted iteratively with the feedback from the tests. The first two prototypes were designed to find navigational and contrast issues and the third prototype, to correct the issues. The result was a solution that effectively met the needs and preferences of the participants as well as the insights to take the information architecture into account when developing, before the design and functionality.