Myndighetsrepresentant eller privatperson? : En kvalitativ studie om förebyggande åtgärder mot klientrelaterat våld med särskilt fokus på skydd för personuppgifter

Sammanfattning: The aim of this qualitative interview study is to describe and analyze social workers experiences of the measures to prevent client related violence in the Swedish child welfare with focus on protection of personal data as a specific preventive measure of client related violence. Data from six social workers was analyzed by means of a thematic analysis: The research show that the social workers experienced occurrence of client related violence in the Swedish child welfare is low due to defaulted definition, tolerance, and normalization of client related violence in the organizational culture. The measures to prevent client related violence is based on governmental routines and guidelines as well as the social workers' own knowledge about and ability to manage violence. An overall conclusion of the study is that social workers find their name as a central part of their profession. As a result of this, the study shows that the specific preventive measure protection of personal data is problematic partly due to the risk to impede the relationship with clients’ and partly due to the risk of disregarding clients’ right to legal certainty. Consequently, there is a need for other preventive measures.