Innovating with sensors : A micro-level perspective investigating how IoT solutions affect work practices

Sammanfattning: The Internet of Things is increasingly becoming an essential factor for organisational success. This study focuses on a micro level perspective how sensor-based IoT systems address process information requirements in organisations. The study encompasses three different cases were IoT-based systems were implemented and what the automational, informational and transformational effects have been on their processes. To gauge these effects, we have used a framework for assessing the business value of the IoT implementations. Moreover, we have used a framework for generating digital options to address the information requirements in processes. The purpose of the study is to measure the effects on business processes, how actors explore innovation opportunities enabled by IoT and how sensor-based system address information requirements. The results of the study identified several complex factors and contribute with practices on how to utilise sensor-systems as an enabling technology for continued process innovation.