Sökning: "Digital technology adoption"

Visar resultat 1 - 5 av 205 uppsatser innehållade orden Digital technology adoption.

  1. 1. Buildings in the Digital Era : An Explorative Study of Digital Twins in the Built Environment

    Master-uppsats, KTH/Industriell ekonomi och organisation (Inst.)

    Författare :Siw Kristine Kästel; Joanna Wallén; [2024]
    Nyckelord :Digital Twin DT ; Arcitecture; Engineering and Construction AEC industry; Digitization; Building Information Modeling BIM ; Facility Management FM ; Operation Management O M ; Digital Tvilling; Fastighetsbranschen; Fastighetsförvaltning; Byggnadsinformationsmodeller BIM ;

    Sammanfattning : In recent years, digital twins (DT) have gained traction in enhancing operation and maintenance procedures across various industrial sectors, such as manufacturing, energy, and aerospace. Yet their utilization remains more limited in the built environment. LÄS MER

  3. 2. User-Centered Design in Digital Twins : Insights Based on Industrial Designers’ Activities

    Master-uppsats, Mälardalens högskola/Akademin för innovation, design och teknik

    Författare :Velina Parapanova; [2024]
    Nyckelord :digital twin; user-centered design; activity theory; industrial design; scenarios;

    Sammanfattning : Digital twin is an emerging technology that enhances digital transformation across many industries and domains. Most digital twins are made for a work context, and end users are the domain experts who carry knowledge in the work processes and products of which digital twin is part. LÄS MER

  4. 3. ”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst

    Kandidat-uppsats, Lunds universitet/Företagsekonomiska institutionen

    Författare :Annie Bolmgren; Emma Axelsson; Julia Krusell; [2024]
    Nyckelord :Keywords: Chatbots; customer service; service quality; dissatisfaction; frustration; Technology and Engineering; Business and Economics;

    Sammanfattning : Chatbots are increasingly being adapted as substitutes to humans in customer service. As the level of adoption increases, it becomes more important to understand the phenomenon of robots replacing humans – a new chapter in the rising digital world. LÄS MER

  5. 4. Optimizing Digital Transformation : Strategies for Private Banking in the Age of Technology

    Kandidat-uppsats, Uppsala universitet/Företagsekonomiska institutionen

    Författare :Rasmus Jämterud; Henrik Widell; [2024]
    Nyckelord :Private banking; Digital tools in banking; Banking industry trends; Relationship marketing; Technology acceptance model TAM ; Customer experience management CEM ;

    Sammanfattning : This thesis delves into the digital transformation of private banking, emphasizing the challenge of balancing technology with the personalized service that high-net-worth clients expect. Employing frameworks like Relationship Marketing, the Technology Acceptance Model, and Customer Experience Management, it examines the integration and impact of digital tools on client relationships and operational efficiency in private banking. LÄS MER

  7. 5. Comparative Study of the Role of Digital Technologies in Implementing Circular Economy Practices in Product-Service Systems (PSS) : An Analysis Across Varying Organizational Scales

    Master-uppsats, KTH/Produktionsutveckling

    Författare :Ajay Surya Gnaneswaran; [2024]
    Nyckelord :Product Service Systems; PSS; Circular Economy; CE; Digital Technology; DT; Industry 4.0; Circular Strategies; Barriers and Opportunities; Qualitative; Product-tjänste system; PSS; Digitala Teknologier; DT; Cirkulär Ekonomi; CE; Cirkulära Strategier; Industri 4.0; Utmaningar och Möjligheter; Kvalitativ.;

    Sammanfattning : This thesis investigates the integration of digital technologies (DT) within Product-Service Systems (PSS) and their role in promoting Circular Economy (CE) practices. Despite increasing recognition of digitalization in industries with PSS offerings, research on DT as a catalyst for CE, especially across organizations of various sizes, remains limited. LÄS MER