Business Model Innovation Towards Sustainability : The Mobile Phone Industry

Sammanfattning: Most companies have some sort of business model showing how they operate their activities,resources, cost and revenues etcetera. What is becoming increasingly emphasised in today'sbusiness is however to integrate sustainability within the business model. Our research willtherefore investigate how companies are attempting to make their business model moresustainable. We have chosen to focus on the mobile phone industry as reports have shown thatthey are a significant contributor to carbon emissions and electronic waste. With this in mind ourresearch question is formulated as follows:"How is the mobile phone industry attempting to innovate their business models towardssustainability?"As we attempt to understand how the mobile phone industry is attempting to innovate towardsgreater sustainability, we have chosen to perform a qualitative study. The material we usedconsisted of reports and web pages as well as interviews with manufacturers of mobile phonesand MNO’s. To analyse the material we had collected, we chiefly utilised a list of materialconcerns specific to the aforementioned mobile phone industry stakeholders, a proposedarchetype system for classifying attempts to innovate the business model to become moresustainable and finally a tool for graphically presenting a business model and its inner workings.Our conclusions show what the companies we have interviewed are attempting to innovate intheir business model. The innovations focus mainly on their partnerships, activities, resourcesand value propositions. By performing this study we contribute to the still young research area ofsustainable business model innovation through providing a snapshot of what our interviewedcompanies are attempting to innovate at the time of our study. Furthermore it also contributes tothe empirical use of the proposed sustainable business model innovation archetypes as we applythem to empirical data in an attempt to classify the data. Through performing both of theseactions we also contribute a proposed way of classifying sustainable business model innovationwithin a business model through the combining of the archetypes and the business model canvas.