Challenges in Requirement Engineering in Agile Software Development : With Focus on Capturing Customer Value

Sammanfattning: Agile methodologies have become the modern approach to solve the problem of delivering high quality software in a constantly changing business environment. But still many agile software projects have difficulties in meeting the customer needs. This raises questions about how requirements are handled. Therefore, this thesis investigates the requirement engineering process to find challenges companies meet in practice. The study present results from a case study including one company specialized on defense systems, one finance technology company, one robotics company, and one software development company. Based on nine qualitative interviews we discuss the requirement engineering in agile software development and challenges that arise within this process. These challenges relate to a non-agile surrounding, stakeholders insufficient knowledge about their processes, lack of understanding the customer, and incomplete planning of development. We conclude that when using agile methods, development need to focus more on analyzing customers who derive value from the system and how to adapt the requirement engineering to an non-agile surrounding.